Assistant Manager, Recruitment Hub - #1161386

Recruitment Hub Duties & Responsibilities:

• Regularly review the recruitment demands of respective Business Units (BUs) to ensure alignment with organizational needs.

• Understand stakeholders’ processes, pain points, and goals to ensure alignment with business objectives.

• Work closely with the respective recruitment managers to meet monthly and quarterly recruitment targets for each product, aligning with BU needs to ensure timely and effective hiring.

• Propose innovative concepts and collaborate with decision-makers and process partners to positively impact recruitment outcomes.

• Work with external partners to drive recruitment efforts, including participation in events to attract top talent.

• Continuously improve existing workflow processes, documenting them for knowledge retention and clarity.

• Prepare monthly reports and presentations to senior management, highlighting recruitment trends and insights.

• Ensure full compliance with regulatory and internal recruitment policies, maintaining zero compliance breaches.

• Coach, develop, and manage junior recruitment officers to drive performance, capability building, and team engagement.

Continuous Process Improvement:

• Conduct thorough analyses of existing processes, including process flows, business rules, and key performance indicators (KPIs), to identify areas for improvement.

• Conduct post-implementation reviews to identify opportunities for enhancing the process analysis and documentation procedures.

• Stay informed about emerging technologies, industry trends, and regulatory changes related to process management and improvement.

• Contribute to the development and maintenance of process management frameworks, methodologies, and best practices to ensure continuous improvement.

• Lead in projects aimed at improving the operational efficiency of the business, utilizing tools and methodologies such as Lean Six Sigma and Design Thinking.

• Collaborate with business stakeholders to jointly design future state process flows, target operating models, and change management plans.

Skills & Requirements:

• Degree in any discipline, with a strong interest in the recruitment industry. Lean Six Sigma or quality management certifications are a plus.

• Self-driven and well-organized, with the ability to meet recruitment targets in a fast-paced and evolving hiring environment.

• Strong analytical skills to track recruitment metrics and identify opportunities for process and quality improvements.

• Familiarity with Microsoft Power Platform (e.g. Power BI, Power Apps) is an advantage.

• Proven experience in process analysis, optimisation, and continuous improvement initiatives.

• Strong communication and stakeholder engagement skills to drive process changes effectively.

• Interest in leading and developing a small team is a plus.