Customer Support (Compensation Ticket) | 1 Year | Raffles Place | UP to $4000 - #1160941

Location: Raffles Place
Working hours: Mon – Fri 10am to 7pm

Roles & Responsibilities:

• Handle close logistics complaint tickets within the ticket system

• Identify opportunities to improve the on-time resolution rate and accuracy rate of tickets.

• Checking and align monthly compensation bills with logistics service provider.

Qualifications:

• Have more than 2 years of working experience

• Degree Holder.

• Meticulous, organised and eager to learn

• Skilled in using Excel.

• Prior experience in e-commerce customer service or logistics service providers is a preferred advantage

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R25159078 (Ng Ding Ren Aloysius)