Senior / Patient Service Associate, Inpatient Operations - #1160928

Responsibilities:

· Perform administrative duties and provide customer service to our patients

· Handle patient registration, billing, payment and deposit collection.

· Assist patients with billing explanations and financial counselling where appropriate

· Schedule appointments and coordinate follow-up visits

· Maintain accurate patient records in hospital system

· Coordinate inpatient administrative matters and carry out other patient service-related duties as assigned.

Requirements:

· GCE ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule (Staggered hours):

· Monday to Friday : 8.30am – 5.30pm/6pm (alternate week)

· Saturday : 9am – 1pm (once in 4 weeks)