Assistant Technical Manager - #1160580

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.


Job Description

• Assist in managing daily service operations across multiple client sites

• Lead and supervise a team of Service Engineers and Technicians

• Oversee troubleshooting, fault diagnosis, and rectification of AV systems

• Provide technical support for complex issues and service escalations

• Ensure timely response and resolution in accordance with service standards

• Plan and manage preventive maintenance schedules

• Liaise with clients and internal teams to ensure smooth service delivery

• Monitor service performance, quality, and safety compliance

• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field

• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure

• Experience in leading or supervising a service team

• Strong troubleshooting and fault-finding skills

• Familiar with maintenance planning and service operations

• Good communication and stakeholder management skills

• Able to manage multiple sites and respond to operational needs