Senior Executive/Assistant Manager, HRBP - #1160346

Senior Executive / Assistant Manager, Human Resources (HR Business Partner)

Partner with business leaders and employees to drive employee engagement, enhance workplace culture, support employee relations matters, and ensure smooth execution of HR initiatives. The role serves as a key point of contact for employees and management on HR-related matters while supporting organizational objectives and employee experience.

Key Responsibilities

• Partner with Operation managers to provide HR advisory and support on employee-related matters.

• Act as the first point of contact for employees regarding HR policies, procedures, and employment-related issues.

• Ensure HR practices are aligned with company policies and business objectives.

• Plan, coordinate, and execute employee engagement initiatives and wellness programmes.

• Organize company events, celebrations, recognition programmes and team-building activities.

• Monitor employee engagement levels and recommend improvement initiatives.

• Conduct employee surveys, analyze feedback and propose action plans to enhance employee satisfaction and retention.

• Manage employee feedback, grievances and workplace concerns in a professional and confidential manner.

• Conduct fact-finding, investigations and facilitate resolution of employee relations issues.

• Advise managers on disciplinary matters and ensure compliance with company policies and employment regulations.

• Promote positive employee relations and a harmonious work environment.

• Conduct outlet visits

• Manage Workplace Injury Compensation Act (WICA) cases, including incident reporting, investigation, documentation and liaison with relevant stakeholders.

• Coordinate insurance claims submissions and follow up with insurers, clinics, hospitals and employees.

• Maintain accurate records and ensure timely reporting and claim processing.

• Support workplace safety initiatives and compliance requirements where applicable.

• Manage resignation processes, including acknowledgement, exit clearance, exit interviews and final documentation.

• Analyze exit interview findings and provide recommendations to improve employee retention.

• Ensure employee records are updated accurately and maintained in accordance with company requirements.

• Support the implementation of HR programmes, policies and process improvements.

• Prepare HR reports, employee engagement metrics and management updates.

• Assist in HR audits and ensure compliance with employment laws and internal policies.

• Participate in HR projects and continuous improvement initiatives.

Requirements

• Degree or Diploma in Human Resource Management, Business Administration or related discipline.

• Minimum 3–5 years of relevant HR experience for Senior Executive level; 5–8 years for Assistant Manager level.

• Experience in employee relations, employee engagement, grievance handling and HR operations.

• Familiarity with Workplace Injury Compensation Act (WICA), employment legislation and insurance claim processes.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to handle sensitive matters with professionalism and confidentiality.

• Proficient in Microsoft Office applications and HR systems.

Key Competencies

• HR Business Partnering

• Employee Relations & Conflict Resolution

• Employee Engagement & Culture Building

• Investigation & Grievance Handling

• Analytical & Problem-Solving Skills

• Communication & Influencing Skills

• Project Management & Event Coordination

• Compliance & Employment Legislation Knowledge