Order Management / Customer Service (SAP, 2-Year Contract) - #1160227

The Opportunity:

Adecco is partnering with a reputable multinational organisation within the manufacturing and industrial sector, and we are looking for a Order Management / Customer Service Executive to join a dynamic regional team supporting customer operations across Asia Pacific.

This role offers exposure to customer account management, order fulfilment, inventory planning, and cross-functional coordination, making it an excellent opportunity for candidates seeking to broaden their supply chain and operations experience within a global organisation.

• Employment Type: 2-Year Contract (renewable)
• Location: West Region
• Working Hours: Monday - Friday, 8:30am to 5:30pm / 9am to 6pm
• Salary Package: Up to $3,900 + 2-month Completion Bonus

The Job:

• Manage customer accounts and order portfolios, ensuring timely and accurate order processing and fulfilment
• Serve as the primary point of contact for customers regarding order status, delivery schedules, shipping arrangements, and service enquiries
• Coordinate closely with internal stakeholders, service providers, and regional teams to ensure smooth order execution
• Support inventory planning activities and monitor stock availability to meet customer demand
• Liaise with suppliers and support purchasing activities where required
• Coordinate production workflows and operational planning to ensure delivery commitments are met
• Monitor order progress and proactively resolve supply chain or operational issues
• Prepare operational reports, KPI dashboards, and maintain accurate documentation records
• Identify opportunities for process improvements and support automation initiatives
• Participate actively in continuous improvement projects and operational excellence initiatives

The Talent:

• Diploma or Degree in Supply Chain, Logistics, Business Administration, Engineering, or related disciplines
• Minimum 2 years of experience in customer service, order management, logistics coordination, planning, or supply chain operations
• Prior experience within manufacturing, engineering, industrial products, automation, or related sectors will be advantageous
• Familiar with ERP systems such as SAP
• Proficient in Microsoft Excel and Microsoft Office applications
• Strong stakeholder management and communication skills
• Customer-focused with strong problem-solving abilities
• Well-organised, detail-oriented, and able to manage multiple priorities independently
• Proactive, hands-on, and comfortable working in a fast-paced environment

Next Steps:

• Prepare your updated resume and apply via this application or send your resume in MS Word format to van••••••••@adecco.com. We look forward to connecting with you.
• Only shortlisted candidates will be notified.

Vanessa Lew
Direct Line: 66••933
EA License No: 91C2918
Personnel Registration Number: R25159290