Care Studio and Rehab Manager - #1160105

This role provides leadership in consultation with Executive Director to develop and implement aligned operational tactical and strategic plans.

Strategic Leadership

• Support organisational development projects and initiatives

• Communicate and cascade effectively the company vision, mission & values to the Care Studio and Rehab Team.

• Assist Executive Director to chart an ‘’Allium Experience’’ for Care Studio clients and innovate Seed and Seed + Programme

• Monitor KPIs and ensure effective utilisation of budget and resources

• Manage manpower in Care studio and Rehab Team

Requirements for Regulatory

• Formulate general Policies for Rehab and Care studio

• Ensure compliance standards in Care Studio.

• Assist in achieving and sustaining all the MOH licensing requirements for Allium Care Suites for Rehab

Support Capability Development Initiatives

• Assist in the recruitment, selection, development and retention for Care studio and Rehab Team.

• Coach staff to assume different roles and responsibilities to maximise potential.

• Identify staff with potential for career development and advancement.

Primary Daily Activities

• Manage the running and day-to-day operations of Care Studio and Rehab Department

• Develop and market day care and rehab services and programmes (centre-based and home-based) to clients, in line with the company's strategic growth plans.

• Manage the care and support team to deliver the highest quality of community and home care

• To manage clients' healthcare needs assessment process, the implementation of care plan for clients and engage clients meaningfully and actively with suitable rehabilitative, maintenance, and dementia day care activities and programmes.

• Manage all enquiries, feedback, complaints and incidents in relation to the Centre operations.

• Coordinate, implement and monitor clinical and service quality performance indicators for continuous improvement.

• Identify prospective business partners, develop and sell services to acquire new clients through strategic planning and product positioning.

• Maintain good relationship with existing and prospective partners and organisations.

• Adhere to the Personal Data Protection Act (PDPA) relating to clients and staff.

Technical Skills and Competencies

• Good knowledge of ILTC landscape is desirable.

• Understand the practices that promote self-care management, behaviour change and personalised care.

• Sound knowledge of local health care priorities.

• Interest in bringing new care model to the older adults.

• Ability to learn new skills and develop aged care effectiveness of self and team.

Generic Skills and Competencies

• Demonstrate effective leadership qualities,

• Excellent interpersonal and intrapersonal communication skills.

• Understand accountability of own role and other team members.

• Possess teaching, coaching and mentorship skills.

• Good presentation skills.

• Able to work autonomously as well as a team.

• Able to analyse complex situations and possess problem solving skills.

• Committed, approachable and accessible.