Service Engineer (Semiconductor Machines / Service Reports) DP4 - #1160071

Responsibilities

• Provide Hands-on technical support for Semiconductor’s group machine installation, setup, buy-off, upgrade, troubleshooting, repairing and preventive maintenance at customers sites both locally and overseas.

• Prepare reports which inclusive of service reports and provide feedback on technical issues with regards to machine performance

• To update the Management and other concerned personnel on the activities and progress of the job.

• Respond to customer requests to troubleshoot problems and take corrective actions within deadline by communicating and work closely with HQ and Sales Personnel

• Conduct training on proper operation of the machine at customer’s site.

• Develop and maintain close relationships with customers.

• Assist with ad hoc tasks to support ongoing projects and business needs as assigned by the manager.

Requirements

• Diploma / Degree in Electrical/Electronic Engineering or a related technical discipline

• Minimum 1 year of experience in a similar service engineer or field service role, preferably in the semiconductor industry

• Strong technical aptitude and hands-on experience in troubleshooting and maintaining complex electromechanical systems

• Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve issues

• Customer-focused mindset and the ability to effectively communicate technical information to both technical and non-technical stakeholders

• Willingness to travel to support customer sites as needed

How to Apply

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