Assistant Engineer, Vehicle - #1133640

Job Descriptions

• To ensure overall customer satisfaction with Company’s Aftersales service

• Liaising with customer to arrange the bus to be service and repair

• Liaising with vendor and contractor on repair jobs or service

• Perform diagnosis on vehicle for fault finding report

• Open Job card in Maximo system and demand parts

• Take care of a team and assign them to carry out repair/service job

• Diligent recording of all info in service report (mileage, parts list, fault codes, etc)

• Update to customer the progress timely

• Follow up with customer to sign on service report to acknowledge the repair jobs, DO and PO, etc

• Provide  breakdown support to customer

• Carry out recall /warranty job 

• Other functions as required by superior

Skills

• Computer literacy

• Basic oral and written communication in English

• Customer service orientated

• Professional and able to adapt to situational changes

• Judgement of urgency

• Follow up skill