Customer Service Officer (TP) - #1133369

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOH 

 Singaporean or Singapore Permanent Resident only

Responsibilities:

 - Performs opening of front desk activities.

- Receive members / guests at the counter.
- Check the member’s membership card and NRIC.
- Receive / transfer calls and call back.
- Take booking / reservation of sport facilities (for selected facilities only).
- Process payments such as application / renewal of membership, courses and activities.
- Make necessary announcement over the public announcement system.
- Handle members’ / guests’ enquiries and feedback over the counter.
- Collate and compile the Summary of Revenue Collection at Front Desk.
- Settle and deposit the revenue collection.
- Check and balance Membership Gifts and Rewards Programme inventory for the day.
- Perform closing checks.

Requirements:
• GCE 'O' levels with basic PC skills
• Minimum 1 to 2 years of front desk experience in service/hospitality industry
• Customer-focused and service-oriented
• Teamwork-oriented and able to work in a fast-paced environment
• Bubbly personality and enjoys meeting people
• Able to work on shifts, weekends and public holidays