Sales Manager - #1132857

Responsibilities

· Customer Relationship Management & Sales
    - Develop and maintain strong, long-lasting relationships with key customers, acting as the primary point of contact for all commercial and project-related inquiries.
    - Understand customer needs and translate them into project requirements.
    - Manage customer expectations and ensure project deliverables meet their satisfaction
    - Drive the sales process, including lead generation, discovery, technical presentations, proposal
      creation, and contract negotiation for projects involving custom automation and laser systems.

· Stakeholder & Project Liaison
    - Act as the crucial link between the Customer and Internal Project Teams
    - Facilitate regular communication and conduct project reviews with the customer post-sale to
       track progress, manage expectations, and address any potential scope changes or delays.
    - Ensure smooth project transition from the sales phase to the execution phase, ensuring all
      contractual obligations, technical specifications, and delivery timelines are clearly documented
      and communicated.
    - Collaborate with the Technical Project Manager to manage customer-driven scope creep and
      negotiate necessary change orders and financial impacts.

· Technical Expertise
   - Possess a basic knowledge and strong conceptual understanding of industrial laser technology
      and automation systems.
   - Evaluate and select appropriate laser systems and components for project requirements.
   - Manage project risks and issues, and implement corrective actions as needed
   - Effectively communicate the value proposition and technical capabilities of our laser and
     automation solutions to customers.

• Team Leadership
    - Lead and motivate project teams to achieve project objectives.
    - Foster a collaborative and productive work environment.
    - Provide mentorship and coaching to team members.

Requirements:-

• Bachelor's degree in engineering/ mechanical, or a related field.

• Minimum of 5 years of experience in Sales project management, preferably in the laser industry.

• Proven track record of successful project delivery.

• Demonstrated ability to manage a sales pipeline, negotiate effectively, and close deals.

• Strong technical knowledge of laser systems and applications.

• Excellent communication and interpersonal skills.

• Ability to work effectively in a fast-paced and dynamic environment.

• Strong problem-solving and decision-making abilities.

• Ability to travel to India or domestic to customer site (50% of time)

• Proficient in Mandarin to effectively communicate with Mandarin-speaking clients