Assistant Director (Deposit Collection and Accounts Receivables) - #1132684

We are seeking a highly motivated and results-driven Assistant Director to drive financial excellence and lead our Deposit Collection and Accounts Receivables teams.  This is a key leadership role responsible for overseeing the daily operations, optimizing cash flow, and ensuring timely collections in alignment with the company policies and financial goals. At Singapore General Hospital, we are committed to providing exceptional patient care and that mission is supported by a robust and efficient financial backbone. Our Business Office is the engine that ensures our financial health, allowing our clinical teams to focus on what they do best: saving lives and improving outcomes. We are seeking a dynamic and results-driven Assistant Director of the Business Office to play a pivotal role in leading our revenue cycle operations to new heights of performance and patient centred service. The incumbent will directly supervise and mentor a team of team leads and specialist in Billing and Collections, fostering a culture of continuous improvement and professional growth.

 Key Responsibilities:

• Lead and manage the deposit collection and accounts receivables team

• Monitor and improve collection strategies to minimize overdue balances

• Analyse receivables aging reports and ensure timely follow-sup

• Develop and implement internal controls to strengthen financial processes

• Collaborate with stakeholders / teams to resolve disputes and improve collection

• Strong leadership and people management skills, and problem-solving skill sets

• Prepare periodic reports and present collection performance to senior leadership

• Ensure compliance with company policies and relevant financial regulations

Qualifications and Experience:

• Bachelor’s degree in Finance, Accounting Business Administration, or related field

• Minimum 8 years of relevant experience, with at least 3 years in a supervisory or managerial role

• Strong knowledge and understanding of accounts receivables processes, credit control, and financial reporting

• Proven leadership and team management skills with the ability to drive performance and motivate teams

• Excellent analytical, communication, and negotiation skills

• Fluent in multi-dialects / languages to engage a diverse patient population, is preferred

• Proficient in MS Office