Admin and Customer Service Officer (Legalisation, Academy of Law) - #1132279

This position will start off as 1 year contract.

Location:

SAL at The Adelphi (Next to City Hall MRT)

Responsibilities:

- Ensure the accuracy and compliance of Notarial Certificate procedures prior to document authentication.
- Conduct thorough, multi-step verifications on Singapore Government-issued documents before processing them for Apostille.
- Provide exceptional, responsive customer service to address inquiries, resolve issues, and enhance the overall customer experience.
- Assist customers and members of the public with online payment processes.

- Respond promptly to customer inquiries received through walk-ins and emails.

- Address customer challenges or concerns related to Notarial Certificates and document legalisation.

- Support counter operations by assisting with general and technical issues, escalating matters as needed before opening.

- Administrative support (including data entry) to the team to ensure smooth and efficient daily operations.

- Maintain and update records in the Stakeholding System and SharePoint.

Working Hour:

Monday to Thursday: 8am to 5.30pm, Friday: 8am to 5pm

Salary:
$2580

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182