IT Assistant - #1132019

The IT Assistant provides essential hardware and software support, troubleshoots system and application issues, and assists with API and database-related tasks. This role ensures smooth internal operations by maintaining system stability, supporting integrations, and helping resolve technical faults efficiently. The position requires strong problem-solving skills, adaptability, and a proactive attitude in handling day-to-day IT needs.

Key Responsibilities 

·        Strong understanding of APIs (RESTful services, JSON, XML, authentication methods such as OAuth, API keys)

·        Solid hardware knowledge (PCs, laptops, networking basics)

·        Strong software knowledge (Windows, databases, applications, system tools, installation)

·        Experience troubleshooting system, application, and integration issues

·        Ability to read and understand technical documentation

·        Strong analytical and problem-solving skills

·        Any other ad-hoc responsibilities assigned

Requirements

·        Diploma in IT, Computer Science, or equivalent.

·        Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware/software faults.

·        Preferably with work knowledge on SAP B1 SDK or C# web database programming

·        Work Knowledge on MS SQL and MySQL (Stored procedure)

Preferred Skills

·        1 year of relevant experience preferred.

·        Experience with SAP Business One specifically Service Layer

·        Knowledge of ERP system integrations

·        Experience with scripting or programming (e.g., Python, JavaScript)

·        Familiarity with databases (SQL Server, or similar)

·        Experience with cloud services or integration platforms

·        Good Interpersonal relationships and observing discretion for sensitive data and information

·        Ability to communicate at all levels

·        Good analytical and problem-solving skills

·        Adaptability and flexibility

·        Highly motivated and hardworking with positive attitude