Customer Service Supervisor, Air Export (Freight Forwarding / East / MNC) - #1131931

• Company located at Changi Airfreight Centre

• Working hours: 5.5 Days (Monday-Friday: 8:30am-6pm), Saturday WFH

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Supervise a small team, ensure shipments are arranged on time, maintain compliance with trade regulations, and support smooth coordination between clients, vendors, and internal teams.

• Supervise daily export, and transshipment operations

• Mentor and manage a small team of freight staff

• Coordinate with internal teams: sales, finance, and warehouse

• Handle client and vendor communications; resolve service issues

• Negotiate freight rates and agreements with vendors and business partners

• Ensure accurate shipment documentation and compliance with regulations

• Monitor operational KPIs and suggest process improvements

Requirement

• NITEC / Diploma / Degree in Logistics Management or relevant discipline

• 2 - 4 years of relevant work experience in Logistics / Freight Forwarding company

• Possess Certified Customs Declarant or Dangerous Goods certification will be advantageous  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492