[PERM] Sales Manager (Horeca) - #1131788

Responsibilities:

• Develop and execute sales strategies aligned with defined customer segments.

• Prepare detailed sales plans based on market analysis and buyer behavior.

• Track sales channels, competitor activities, and market trends to identify opportunities.

• Evaluate sales performance, diagnose gaps, and recommend corrective actions.

• Generate and nurture leads through strategic networking and outreach initiatives.

• Design and implement plans to attract new customers and expand market reach.

• Strengthen customer acquisition and retention through targeted sales initiatives.

• Assess customer needs and deliver tailored sales proposals and solutions.

• Proactively address client concerns and resolve issues to ensure satisfaction.

• Maintain close follow-ups with key accounts to close deals and secure timely payments.

• Establish and manage structured customer relationship programs.

• Leverage customer feedback and market insights to support product and service improvements.

• Use data-driven analysis to enhance customer loyalty and long-term retention.

• Respond promptly and effectively to customer issues and escalations.

• Lead and manage sales team members to achieve departmental objectives.

• Plan, monitor, and control the department’s budget.

• Train, coach, and evaluate team performance on an ongoing basis.

• Oversee recruitment, onboarding, and retention of sales personnel.

• Review and optimize internal workflows and processes for greater efficiency.

• Carry out additional duties as assigned by management.

Requirements:

• Minimum Polytechnic Diploma or Bachelor’s Degree (or equivalent qualification).

• At least 8 years of relevant working experience in the FMCG industry.

• Proven ability to design and implement effective sales methodologies to drive revenue growth.

• Strong experience in monitoring sales channels and analyzing competitors and market demand.

• Skilled in evaluating sales performance metrics and customer feedback to identify trends and improvement opportunities.

• Hands-on experience with CRM systems for managing customer relationships and tracking sales activities.

• Demonstrated ability to develop targeted sales plans for specific customer segments.

• Proven capability in managing and allocating departmental budgets efficiently.

• Proficient in preparing sales reports, forecasts, and proposals.

• Strong people management skills, including assessing team needs, training, coaching, and performance evaluation.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.