Admin Assistant (Customer Support, 12 months contract) - #1131766
KLA-Tencor
Responsibilities:
Responsible for preparing quotations for both spares and contracts for South-East Asia customers.
Booking the contracts into CRM system and updating the internal tracker customer PO is received.
Follow up on customer issues or handle disputes as and when necessary.
Manage and update the database in system.
Generate contract and spare invoice/credit note.
Handing customer enquiries and post out the invoices based on the customer requirements.
Liaise with HQ logistics for distributor orders arrangement.
Generate related weekly or monthly reports.
Ad-hoc admin request if needed.
Requirements:
Candidate should have minimum diploma qualifications
Experience in admin or customer service role is advantageous.
Knowledge of SAP and CRM system is an advantage
Familiar with Microsoft Excel, and sensitive with numbers
Work independently
Excellent communications and interpersonal skills
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