Customer Service Executive (SAP Order Processing) - #1131740

The Opportunity:

Adecco is partnering with a Japanese multinational client, and we are currently looking for a Customer Service Executive to join their business.

Reporting to the Supply Chain Manager, this position requires the incumbent to handle high-volume of purchase orders and strong grounding in Incoterms, international logistics, and cost control. This is an exciting opportunity for candidates who enjoys pace, structure, and responsibility.

• Permanent and full-time role
• Work hours/days: Mon - Fri, 8:30am - 5:30pm
• Work location: South-west region

The Job:

• Coordinate and negotiate with internal and external stakeholders, including customers, suppliers, and freight forwarders.
• Manage daily shipment activities, including generating and sending purchase orders, inputting data into SAP, arranging sailing schedules, and checking invoices and bills of lading.
• Handle supplier and customer relations, managing order backlogs and forecasts.
• Oversee inventory control, focusing on temporary stock and Business Continuity Plan (BCP) stock.
• Conduct cost analysis, with a focus on cargo and logistics costs.

The Talent:

• At least 3 years of relevant experience in a similar environment
• Proficiency in Microsoft Excel
• Team player, strong time management and communication skills to liaise effectively with both internal and external stakeholders
• Knowledge in import/export (Incoterm, Invoice and Packing List etc)
• Must be comfortable with working overtime and overseas travel (frequency of 20-30% per year)

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd be happy to hear from you!

Charmaine See
Direct Line: 8126 8182
EA License No: 91C2918
Personnel Registration Number: R2199181