Sales Account Manager - #1131647

The role is on Sales Account Manager and the main job duties are: - 

 -Strengthening customer relationship through regular visits, resulting in continuous receipt of service inquiries and prompt handling .

-Continuing focus on strengthening customer service process to improve customer satisfaction.  

-Developing keys staffs through training/ coaching/mentoring to enhance their performance with their competencies.  

-Conducting monthly meetings with the keys personnel to share and feedback from key results for corrective and continually to seek for process improvement.  

-Ensure that customer satisfaction index are met to set benchmark.  

-Provide support to Team Leader on every kind of customer enquiries or complaints.  

-To take up a proactive sales roles in business developments projects.  

-Responsible in conducting sales presentation customers on company's products and solutions.

-Analyze the business market, aligning with the business developments and sales goals of the company.

-Analyze data and propose key solutions to the Managements.  

-Gather, compile, analyze and utilize market intelligence to support and facilitate business decision.  

-Perform and maintain networking with potential and existing business clients.  

-Effectively track and report sales progress to the Management.  

-Providing guide to other team members in their work.