IT Engineer - #1131284

The IT Engineer will be responsible for providing day-to-day IT support and maintaining the stable operation of IT systems for the Singapore Project Office. The role focuses on office-based IT infrastructure, end-user support, and coordination with headquarters and external service providers to ensure efficient and secure IT operations.

Key responsibilities include but are not limited to:

Provide daily IT support for project office staff, including desktops, laptops, printers, mobile devices, and office IT equipment

Install, configure, and maintain computer systems, operating systems, office software, and project-related applications

Manage office network infrastructure, including LAN, Wi-Fi, routers, switches, and basic firewall configurations

Support email systems, file servers, shared drives, and collaboration platforms

Assist in IT asset management, including inventory, labeling, lifecycle tracking, and basic procurement coordination

Coordinate with headquarters IT teams and external vendors on system upgrades, troubleshooting, and cybersecurity matters

Ensure data backup, basic cybersecurity compliance, and user access control in accordance with company policies

Provide on-site support for meetings, video conferences, and presentations when required

Prepare basic IT-related documentation, user guides, and reports

Support IT setup during new staff onboarding and office expansion activities

Job Requirements

Education & Experience:

Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields

Minimum 2–5 years of relevant IT support or IT engineering experience, preferably in project offices, engineering companies, or multinational environments

Technical Skills:

Solid knowledge of Windows OS, Microsoft Office, and common enterprise software

Hands-on experience with LAN/WAN networks, Wi-Fi systems, routers, and switches

Basic understanding of network security, firewalls, antivirus systems, and data backup

Experience in IT asset management and end-user technical support

Familiarity with video conferencing systems (Teams, Zoom, Webex, etc.)

Basic troubleshooting skills for hardware and software issues

Soft Skills & Others:

Good communication skills and service-oriented mindset

Ability to work independently and respond promptly to IT issues

Strong sense of responsibility, confidentiality, and data security awareness

Ability to communicate in English; Mandarin is an advantage due to coordination with headquarters

Willing to work full-time in the project office environment