Field / Franchise Support Executive [Enrichment Centre] - #1131250

Position title : Field Support Executive

Location: Cathay Cineleisure Orchard (Somerset)
Working Days:  5-day (including Sat & Sun)
Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
Salary : $3500 - $4300 (Depends to experiences)

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.

• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.

• Provide on-site support during centre opening and initial operations to ensure smooth rollout.

• Support the implementation and daily running of centre programmes. 

• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.

• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.

• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.

• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.

• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.

• Experience in education, training, or centre operations is preferred.

• Familiarity with tuition or enrichment centre operations is an advantage.

• Conduct on-site operational support and training activities for franchisees and engaging with parents.

• Willing to perform field-based work, including centre visits and weekend support.

Interested individuals may reach out via:
https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R221067249
The Supreme HR Advisory Pte Ltd EA No: 14C7279