General Manager (IT Security Services) - #1131198

Job title: General Manager (IT Security Services)
Salary: SGD 12,000 - 15,000
Reference ID: 37138

Our client is a trusted IT security service provider seeking a dynamic and strategic General Manager to lead the Anti-Counterfeit Solutions division. This role combines commercial and operational leadership to drive revenue growth, market expansion, and profitability. The ideal candidate is a visionary with a deep understanding of the brand protection landscape, a strong track record in P&L management, and the ability to deliver impactful solutions for clients.

【Responsibilities】

1. Strategic Leadership & Business Development:
- Develop and execute the divisional business plan and strategy to achieve aggressive growth targets.
- Identify and capitalize on new market opportunities, emerging trends, and potential acquisition targets.
- Drive the entire sales lifecycle, from lead generation and pipeline management to closing large, enterprise-level contracts.
- Build and maintain C-level relationships with key clients and industry partners.
- Represent the company at major industry conferences and events.

2. P&L Management & Financial Oversight:
- Hold full P&L responsibility for the division, including revenue, margin, and operating expense targets.
- Develop annual budgets, forecasts, and financial reports for senior leadership.
- Implement cost-control measures while ensuring optimal investment in growth initiatives.
- Analyze financial data to make informed strategic and operational decisions.

3. Product & Solution Strategy:
- Work closely with Marketing and Product Development teams to define the product roadmap based on market needs and competitive analysis.
- Act as the "voice of the customer" to ensure our solutions effectively address client pain points.
- Oversee the go-to-market strategy for new products and features.

4. Team Leadership & Organizational Development:
- Lead, mentor, and inspire a cross-functional team including sales, marketing, solution engineers, and client success managers.
- Foster a culture of high performance, collaboration, and continuous improvement.
- Recruit, onboard, and develop top talent to scale the division effectively.

5. Operational Excellence & Client Success:
- Oversee the flawless delivery and implementation of solutions, ensuring they meet client specifications and timelines.
- Champion a client-centric culture, ensuring high levels of customer satisfaction and retention.
- Develop and refine operational processes to improve efficiency and scalability.

6. Market Intelligence & Advocacy:
- Maintain a deep understanding of the competitive landscape, regulatory environment, and counterfeit threats.
- Position the company as a thought leader in the anti-counterfeit space through content, whitepapers, and public speaking.

【 What You Will Receive 】
- Annual Leave: 17 days
- Medical Leave
- Medical Benefits
- Flexible Benefits: S$150 claimable annually

【 Requirements & Preferences 】

(Must)
- Degree in Business, Marketing, Engineering, or a related field.
- Minimum 10 years of progressive commercial leadership experience, including at least 5 years in a P&L leadership role (e.g., General Manager, Business Unit Director).
- Proven experience in anti-counterfeit, brand protection, supply chain security, or traceability industries.
- Strong track record of achieving and exceeding revenue and profitability targets.
- Solid understanding of anti-counterfeiting technologies such as serialization, track & trace, RFID, NFC, holography, and digital platforms.

(Advantageous)
- Experience working with regulated industries (Pharmaceuticals, Medical Devices, Food & Beverage).
- Experience in cross-border business environments and working with diverse stakeholders.
- Technical background or the ability to understand and apply complex technical concepts.

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We regret that only shortlisted candidates will be notified.

Registration No.: R1874034 (Niltasha Binte Ibrahim)
Recruitment Licence: 12C5051