LEARNING & DEVELOPMENT EXECUTIVE - #1130881

We are seeking a Learning and Development Executive to join our team. As the bridge between our headquarters and local outlets, you will play a pivotal role in achieving our company’s learning goals. We are committed to build strong relationships with our colleagues at the outlets, and you will be at the forefront of this effort. If you have a passion for empowering individuals to grow and fostering positive relationships, we want to hear from you. 

Job Responsibilities

• Be the Bridge between Headquarters and Company outlets.

• Be the role model and ensure adherence to the company’s guidelines and standards at local outlets through monthly visits.

• Plan, Prepare and Conduct effective training in line with company SOPs for different brands.

• Impart knowledge and skills to empower team members for continuous improvement.

• Support team members in their personal and professional growth journey .

• Work closely with other departments.

• Provide administrative and business support for other departments.

• Keep proper documentation of training programs and standards.

• Organizing staff engagement activities.

• Work with Operations in organizing occasional outlet meetings.

• Any other ad-hoc duties as assigned.

• Job scopes ratio upon passing probation: 60% Outlet visit / 5% Training / 35% other L&D responsibilities as listed above (Ratio may change over time)

• Must be willing to travel to various parts of Singapore (Outlets) 

On Site Training- Estimated 8 weeks

• Training at different outlets to understand workflow, operation, procedures and more importantly to build relationship with the staff.

• Hygiene and Service Standards

• Audit Check trainings at outlets

• Occasional weekends (only during probation) to get familiarized with the types of customers the ground staff are facing. (Schedule will be provided in advance)