Site Operations Team Lead (Facilities/Data Centre) - #1130509

Job Descriptions: 

• Lead and manage a 24x7 data centre operations team and shift leads, including training, task allocation, and performance feedback.

• Oversee capacity planning, facility management, and EHS/ESG compliance for data centre services.

• Approve change activities, act as Level 2 escalation point, and ensure operational uptime.

• Coordinate with authorities to obtain licenses and certifications, and support audits (ISO27001, ISO5001, ISO20000, ISO23001, TVRA, SSAE18, OSPAR, client/GDCO).

• Manage vendors and contractors, monitor deliverables, negotiate quotations, raise POs, and oversee asset disposal and customer billing.

• Lead facility improvement projects, and perform root cause analysis for outages.

• Maintain effective communication with Technical Service Management and ensure compliance with data centre safety, security, and operational policies.

• Oversee onsite security operations, processes, manpower, and security software systems.

• Respond promptly to emergencies (fire, evacuation, equipment failure) and handle customer concerns.

• Review, validate, and schedule requests via internal ticketing system, including user requests, incidents, and provisioning.

• Undertake any other tasks or projects as assigned by management.

Job Requirements: 

• Diploma in Computing, Electrical, Mechanical Engineering, or related fields.

• Minimum 5 years of relevant work experience in a 24x7 operations environment, including leading a team of specialists.

• Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS, CDCE, CDCMP, SFATC, etc.

• Familiar with certification standards, such as LEED Gold, BCAIDA Green Mark Platinum, Uptime Institute Tier III, MAS TVRA, ISO27001, ISO5001, ISO20000, ISO23001, TVRA, SSAE18, OSPAR

• Good technical knowledge in M&E systems, network infrastructure, security, data centre facility systems, etc.

• Broad understanding of cloud technologies, networking, data centre facilities, system applications and related IT systems.

• Proficient in Microsoft Office applications, including MS Word, Excel and PowerPoint.
   

  We regret that shortlisted candidates will be notified.

  Name: Teoh Xue Ling

  Registration No.: R22107190

  EA License No.: 02C3423