Customer Service Executive (Up to $3300) - #1129849

Description

Location: Novena

Working Hours: Shift Work (5 days across Monday - Sunday)

Salary: Up to $3,300

Duration: 6 Months (Renewable)

• Assist respondents in completing surveys online or through manual collection methods.

• Accurately enter collected data into the system and ensure data integrity.

• Conduct field visits for respondents who cannot be reached via phone.

• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.

• Customer Service Experience: At least 1–2 years in a customer-facing role.

• Strong communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• Proficiency in MS Office (Excel, Word) and basic data entry tools.

• Availability to work on weekends as required by project schedules.