Snr / Executive, Home Care Services (East, Nursing/Eldercare) - HWX - #1129586

Job Responsibilities:

Assigned Service - Home Palliative Care:

• Referral Management e.g. alerting the clinical team of new referrals, ensuring the completion of acceptance/ rejections within the accepted timeframe.

• Update patients’ data into finance and operational electronic systems.

• Administer billings and collection, Palliative subvention claims, MediSave claims, and MediFund application within the accepted timeframe.

• Maintain records of service utilization for collation/extraction as statistics.

• Update administrative, financial or operational aspects of HCS Manual.

• Support licensing & accreditation audits from MOH, AIC and other regulatory authorities.

• Communicate effectively with patients/families, understand their needs, sign-post where appropriate and inform nurse-in-charge of the discussions.

• Communicate accurately and succinctly with fellow team members for effective problem-solving.

Assigned Service - Home Health:

• Referral Management e.g. alerting the clinical team of new referrals, ensuring the completion of acceptance/ rejections within the accepted timeframe.

• Update patients’ data into finance and operational electronic systems.

• Administer billing and collection, Intermediate and Long Term Care (ILTC) subvention claims, MediSave claims, and MediFund application within the accepted timeframe. 

• Contact patients/families to recover outstanding balances. Inform the clinical team and refer to Medical Social Worker (MSW) if unable to pay.

• Contact family/patients to arrange clinical home visits according to staff calendar. 

• Maintain records of service utilization for collation/extraction as statistics.

• Update administrative, financial or operational aspects of HCS Manual.

• Support licensing & accreditation audits from MOH, AIC and other regulatory authorities.

• Communicate effectively with patients/families, understand their needs, sign-post where appropriate and inform nurse or doctor-in-charge of the discussions.

• Communicate accurately and succinctly with fellow team members for effective problem-solving.

Job Requirements:

• min. Diploma or Bachelor’s degree in Healthcare or Digital fields.

• Minimum 3 - 5 years prior working experience in a healthcare setting, particularly in Administration and Finance.

• Proficient in Microsoft Office (especially in Excel) and SAP.

• Independent, detail-oriented and collaborative team player

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Home Care Services, Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No: 99C4599