Customer Support (Employee Benefits or General Insurance) - #1129411

Key Responsibilities

• Handle client inquiries regarding insurance policies, coverage details, and procedural requirements, ensuring clear and timely communication.

• Coordinate with insurers and clients on policy issuance, endorsements, claims, and renewal matters to ensure smooth processing and customer satisfaction.

• Provide comprehensive administrative support to the team, including documentation, data entry, follow-ups, and maintaining accurate policy records

Requirements

• Minimum Diploma qualification in any discipline

• Candidates with at least 2 years of relevant experience will have an added advantage

• Candidates with the required Insurance Certification for handling general insurance and employee benefits will have an added advantage

• Good interpersonal and communication skills

• Possess initiative and strong problem-solving skills

• A team player and hardworking, and possess a warm personality

• Proficient in Microsoft Office and IT savvy

• Only applicable for Singaporeans and Singapore Permanent Residents

Only shortlisted candidates will be contacted. Successful candidates with relevant experience and qualifications will be considered for career development and advancement opportunities.