Retail Supervisor - #1129264

Retail Supervisor
Salary: Basic $3000 - $4500
Working Days: 6 Days (5 days off per month)
Working Hours: 10am – 8pm
Working Location: Havelock 

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.

• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.

• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.

• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.

• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.

• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.

• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.

• Handle customer enquiries, feedback, and complaints professionally.

• Ensure adherence to company SOPs, hygiene, and safety standards.

• Support sales promotions and overall store performance.

• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.

• Basic knowledge of aquarium care, livestock handling, or aquascaping 

• Willing to work retail hours, weekends, and public holidays if required.

• Will required to travel to other outlets when required

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279