Community Engagement Associate - #1128948

Location: Woodlands Care Home

Job Purpose:

• Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities:

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events

• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders

• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.

• Work with departments to develop communications / marketing collaterals when needed

• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.

• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard

• Participate in the research, writing, and presentation of proposals and reports where required

• Lead and organize internal and or external events for Vanguard

• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management:

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard

• Oversight and keeping track of Vanguard’s list of volunteers

• To conduct briefings to volunteers at commencement of activities

• Develop a feedback mechanism for the Volunteers who have served in Vanguard

• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities

• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers

• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.

• Collaborate with other social service agencies to leverage volunteers pool

• Manage regular reporting and tracking, and report metrics

• Donation management – Tracking and responding to donations received for the Home.

Job Requirements:

• A diploma in Mass Communications, or Journalism is preferred

• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred

• Ability to multitask and perform under pressure

• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.

• Proficient in Microsoft Office and data presentation

• Savvy in design softwares and platforms such as Canva and Piktochart

• Eye for details and meticulous in planning of events from start to the end

• Proven capability to drive strategic campaigns to achieve measurable results.

• Can-do positive attitude, with interest to engage the elderly

• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting

• Customer service-focused attitude and approach and have a pleasant personality

• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred

• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.