Sales Coordinator - #1128695

• Sales Coordinator 

• Working Location: East Area, Loyang Way

• Working Days: Monday - Friday

• Working Hours: 8am – 5.18pm

• Salary Range: : $2,880 (After confirmation: $3,200)

Main Responsibility
Provide sales administrative services to the Sales Manager and Sales Executive to whom the Sales Coordinator is assigned, in the aspect of:

A. Customer Enquiry Management – Products and Services

• Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.

• Follow-up on customer inquiries to check status of inquiries; if inquiries turned to orders and if not, reason for not getting the order.

• Monthly statistical report on the number of inquiries turned to sales.

B. Customer Order Management

• Acknowledge customer orders promptly after checking through specific details and instructions.

• Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer’s instructions.

• Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.

• Upon delivery of the order, inform customer the shipping details promptly.

• For Back Orders and inform customers of any changes in the delivery status.

• Perform Sales Invoicing function when necessary.

C. Vendors Price Enquiry

• Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.

• Negotiate price and other pertinent matters such as delivery time, payment terms, etc.

D. Purchase Order Processing

• Perform purchasing function to fulfill customer’s order as well as inventory.

• Generate Purchase Orders to appropriate vendors.

• Track delivery status.

E. Inventory Management

• Monitor and manage inventory level such that it is adequate to meet customer’s requirement.

• Place replenishment order when stock level of inventory items falls below the prescribed level.

• Monitor and manage slow moving and non-moving inventory.

• Assist in routine (annual) and non-routine stock audit exercises.

Auxiliary Responsibilities
A. Sales & Marketing Function

• When required, to carry out market research and intelligence on behalf Sales Manager and Executive.

• Organize, manage and maintain products literature, catalogue, service bulletins, newsletter and other relevant information.

• Assist in the administration of special projects, contracts and works orders.

• Assist in all matters relating to marketing of product and services such as promotions and exhibition.

• Provide assistance and input in routine report on sales and inventory e.g. data print-out.

• Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.

B. Inter-department Coordination

• Assist account departments in customer’s credit evaluation and accounts receivables (overdue accounts).

• Perform sales and invoicing function, as a back-up whenever necessary.

• Liaise with Quality Assurance Department on vendor qualification process.

• Co-ordinate with other departments on related matters.

Requirements

• Experience in application program such as Microsoft Windows, Excel and others.

• Able to travel to meet customers and vendors when required.

• At least two years in experience in currently held position.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474