Head of Retail - #1128462

Our client is seeking a Head of Retail to join their team!

What you'll be doing?

• Strategic Vision: Develop and execute business strategies, including annual budget planning for sales, gross profit, OTB, commissions, uniforms, headcount, and retail supplies.

• Sales Performance: Set monthly store sales targets, daily forecasts, and promotional campaigns to maximize revenue and achieve objectives.

• Store Operations: Manage daily operations, including sales, customer service, merchandising, inventory, and compliance with company policies.

• Merchandising: Handle product ordering, allocation, pricing, stock consolidation, and performance reviews to maximize sell-through.

• Inventory Management: Monitor stock levels to meet demand, minimize overstock/stockouts, and clear past-season inventory via atrium/events.

• Performance Analysis: Analyze sales data and trends to inform pricing and promotions; generate weekly, monthly, and yearly reports, including P&L reviews.

• Operational Governance: Chair weekly operational meetings and monthly/quarterly store in-charge meetings to review KPIs and action plans.

• Talent Development: Mentor and train staff at all levels, conduct customer service/product training, performance appraisals, and groom high-potential talent for advancement.

• Customer Excellence: Address customer inquiries, feedback, and complaints promptly to uphold brand image and loyalty.

• Collaboration: Oversee the Visual Merchandising and Project departments to align on brand presentation and campaign execution; assist HR in recruitment, allocate manpower, conduct weekly store visits, and cover staff shortages as needed.

Who are they looking for?

• Experience: Minimum 10 years of retail management experience in mass fashion or apparel, with at least 5 years in a senior leadership role.

• Leadership: Exceptional leadership to guide diverse teams across all levels.

• Strategic Mindset: Strategic and analytical mindset to drive sales, optimize inventory, and interpret market data.

• Communication: Strong communication and stakeholder management to collaborate with diverse stakeholders.

• Proactivity: Proactive, results-oriented, and adept in a fast-paced environment.

• Attention to Detail: Meticulous with attention to detail in financial and operational oversight.

• Industry Knowledge: A good understanding of the apparel retail industry and market changes is essential.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• 5-day work week

• Staff discount & other benefits

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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