Senior Project Manager (2-year contract) - #1129373

Job Summary: We are seeking a highly self-motivated Senior Project Manager to lead enterprise-wide transformation initiatives with a focus on establishing Global Business Services and managing strategic Business Process Outsourcing (BPO) engagement. The ideal candidate will combine strong project leadership with deep operational expertise to drive scalable solutions, enhance service delivery, and optimize global processes.

Key Responsibilities:

·       Lead cross-functional transformation projects, including the setup and scaling of Global Business Services

·       Drive end-to-end transitions of business processes across geographies while ensuring seamless change management

·       Develop governance frameworks and operating models to support global service delivery

·       Support and manage the selection process and relationships with BPO vendors, including contract negotiation, performance monitoring, and SLA adherence

·       Collaborate with stakeholders across finance, HR, IT, and operations to align transformation goals with business strategy

·       Create project plans, budgets, timelines, and risk assessments for critical transformation initiatives

·       Provide strategic insights to senior leadership through progress reports, metrics tracking, and improvement recommendations

Qualifications:

·       Bachelor's degree in Business, Finance, Operations, or related field (MBA or PMP certification preferred)

·       8+ years of project management experience, with 5+ years leading transformation or GBS-related programs

·       Proven success in establishing Global Business Services across multiple regions

·       Demonstrated experience working with third-party BPO providers—onboarding, governance and optimization

·       Strong stakeholder engagement skills and the ability to influence at executive levels

·       Expertise in change management, process redesign, and operational excellence

·        Proficiency with tools like MS Project, PowerPoint, Excel, and project portfolio management platforms