Jr. Program Manager - #1128104

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

·        Administer and manage the orders from receipt to shipment

·        Transmit customer requirements to internal departments and internal feedback to customers.

·        Take appropriate measures to facilitate collaboration among internal team members to meet customer orders and needs.

·        Continuously monitor activities that may impact product/project costs or project/product delivery timelines within the project scope.

·        Monitor order/project status closely and communicate promptly with customers.

·        Calculate project and product costs at various stages, such as RFQ, pre-ordering, till order completion.

·        Keep track of updated project/product costing and provide quotations to customers.

·        Manage assigned programs within budgetary costs and planned timelines based on predefined specifications with customers.

·        Assist the Finance Department in tracking customer payment matters.

·        Prepare necessary departmental and customer-related reports.

·        Provide training, guidance, and work assignments to customer service specialists in the assigned customer service team.

·        Handle other tasks assigned by superiors.

Education/Experience and Qualifications:

• Preferably bachelors in Engineering or similar technical field

• Preferably with more than 5-years’ experience in a high-volume demanding production environment, medical device manufacturing experience is preferred.

• Strong organizational and coordination skills to ensure efficient handling of customer.

• Proficient in tracking and managing project timelines, ensuring timely delivery of products.

• Strong leadership skills to provide training, guidance, and work assignments.

• Excellent problem-solving skills and attention to detail.

• Flexibility to adapt to evolving responsibilities and challenges in a dynamic work environment.