Banquet Supervisor (Hotel/Resort) - #1127664

Main Duties and Responsibilities

We are seeking a highly motivated and experienced Banquet Supervisor to join our dynamic team and help us create unforgettable experiences for our guests.  The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols.

Key Responsibilities

• Oversee all aspects of banquet operations, including planning, organizing, and executing events.

• Ensure smooth and efficient execution of banquets, conferences, and other events.

• Coordinate with various departments (kitchen, housekeeping, engineering) to ensure seamless event delivery.

• Ensure that all team members are briefed on the details of the shift ahead.

• Ensure that all service procedures are carried out in accordance to the SOPs of the resort.

• Recruit, train, and supervise banquet staff, including banquet captains and servers.

• Provide leadership and direction for associates while on duty by offering professional skills and leading by example.

• Develop and maintain high standards of banquet service and performance.

• Address associates’ concerns and provide ongoing support and development.

• Provide administrative support for F&B events, including coordination of banquet services, room setups, and guest lists.

• Facilitate effective communication within the banquet team and with other departments.

• Manage banquet inventory, including food, beverages, and equipment. Not limited to monitoring stock levels and place orders as needed.

• And any other tasks assigned by Banquet Manager.

Job Requirements

• Min Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.

• 3 to 5 years’ experience in a similar capacity, preferably in the hospitality industry.

• Energetic, proactive, positive can-do attitude.

• Ability to work under pressure and in a fast-paced environment.