Sea Logistics Operation Care Specialist (1-year contract) - #1127069

Key Responsibilities:

Shipment Management:

• Create and complete shipment details in the internal Transport Management System.

• Coordinate with all stakeholders and organize transport based on customer commitments.

• Obtain DG approvals where required and escalate discrepancies as necessary.

Performance Monitoring:

• Monitor and report on operational performance of carriers and vendors.

• Ensure strong data quality for timely and accurate customer reporting.

Documentation & Compliance:

• Create files for consolidation containers (Master).

• Review and align shipping instructions, clarifying deviations while considering country regulations, export compliance, rates, and routing information.

• Issue and submit all required documentation (BAL specimen, carrier OBL instructions, VGM, security filings, sales invoices) within 24 hours of departure.

• Share departure confirmations (or deviations) with CCLs.

• Release BAL B/L as per Financial Guidelines and working instructions.

Cost & Invoice Management:

• Ensure cost awareness and efficiency through timely, accurate cost/revenue updates.

• Maximize profit by providing cost insights to CCLs.

• Verify incoming supplier invoices and resolve rate discrepancies.

Claims & Disputes:

• Support and resolve claims and disputes promptly.

Requirements:

• Open to fresh graduates / graduate trainees with exposure in Freight Forwarding & Logistics industry.

• Logistics & Compliance: Knowledge of international shipping, DG regulations, and export compliance.

• System Proficiency: Experience with Transport Management Systems and data accuracy.

• Documentation: Ability to prepare shipping documents and ensure regulatory alignment.

• Analytical & Problem-Solving: Strong attention to detail for discrepancies and invoice checks.

• Communication: Effective coordination with stakeholders and vendors.

• Cost Awareness: Understanding of cost/revenue management and profit optimization.

• Time Management: Ability to meet strict deadlines and prioritize tasks.