IT Support & Operations - #1126641

Job Description & Requirements

Ace Business Pte Ltd is a growing technology solutions provider focused on delivering innovative and reliable services to our clients.

The IT Support & Operations will support daily IT operations, including troubleshooting, system maintenance, and hardware/software setup. This role ensures smooth technical operations and assists in resolving IT-related issues efficiently.

Key Responsibilities:

• Provide daily IT support including maintenance and troubleshooting of computers, printers, and network devices.

• Assist with system installation, setup, and ongoing maintenance.

• Oversee the integration of software solutions to meet business requirements.

• Manage technical projects from start to finish, ensuring timely delivery and quality.

• Coordinate the delivery of products and services to clients using reliable courier services.

• Handle and process support tickets, including ad-hoc requests, contracts, and billing inquiries, ensuring quick resolution and customer satisfaction.

Benefits:

• 13th month Bonus

• Opportunities for Work-Study Program

Job Requirements

• A team player with a positive attitude and willingness to learn.

• Responsible, Good communication and organizational skills.

• Minimum requirement: Diploma.

If you are passionate about this industry and possess the essential foundational skills, we want to hear from you!