Systems Consultant (Infrastructure & Database Department) [NIE] - #1125664

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The Academic Computing and Information Services (ACIS) at NIE invites suitable candidates to serve as a Systems Consultant in the Infrastructure & Database Department. This is a 2-year contract position, and may be renewed depending on the individual’s performance and institute’s needs.

Job Description

Governance and Compliance

• Coordinate with internal and external audit teams and assist in audit planning and compliance.

• Assist in delivering security awareness programs for IT support staff and manage security governance efforts.

• Assist IT teams in security compliance with the IT systems and hardware.

• Conduct and review the accounts, privileged account activities, and IT resource capacity.

• Stay updated on IT trends and recommend best practices to align with governance policies.

• Ensure compliance with internal standards (ISO 27001, ISO 22301) and external regulations.

• Facilitate responses to internal and external IT audits.

• Participate in audit engagements and report on audit issues and remediation.

• Provide ongoing compliance reporting to ensure timely remediation of audit findings.

System Administration and Operations

• Server Setup & Configuration: Install and configure server hardware, operating systems, and software.

• Maintenance & Monitoring: Perform routine updates, monitor performance, and troubleshoot issues.

• Security Management: Implement firewalls, intrusion detection systems, and encryption; conduct regular audits.

• Backup & Recovery: Plan and execute data backup strategies and disaster recovery procedures.

• User Management: Create and manage user accounts, permissions, and access controls.

• Documentation: Maintain records of server configurations, changes, and upgrade history.

• Collaboration: Work with other IT professionals to ensure efficient server and network operations
  

Requirement

Education & Experience

• Degree in Information Technology, Computer Science, or IT Compliance, or an equivalent qualification.

• Desirable Certifications: CISSP, MCSE, CompTIA Server or other relevant certifications.

• 3 years of experience in Information Security, IT Risk Management, or Compliance, preferably in a higher education or similar environment.

• Experience with IT security audits and compliance reviews in regulated industries.

• Experience with vendor security assessments and managing third-party security risks.

• Experience in writing IT policy and standard operating procedures.

• 3 years of experience in server or systems administration

• Hands-on experience with server hardware, virtualisation, and cloud platforms is valued.

Knowledge Required

• Security Frameworks: ISO 27001, ISO 22301, CTM, NIST, CIS controls, and their application in operational environments.

• Regulatory Standards: Understanding of the Cybersecurity Bill, PDPA, and related security laws.

• Risk Management: Knowledge of risk assessments, mitigation strategies, and identifying threats to information systems.

• Audit Processes: Understanding security audit processes, compliance, and remediation.

• IT System: Good knowledge of IT infrastructure, application management, and cybersecurity practices.

• Experience with Governance, Risk, and Compliance platforms and software is advantageous.

Skills & Competencies Required

• Analytical Skills: Ability to analyse security risks and make data-driven decisions.

• Communication Skills: Ability to convey technical security concepts to non-technical audiences and document findings clearly.

• Problem-Solving: Strong problem-solving capabilities, particularly during security incidents.

• Attention to Detail: High focus on detail in audits and risk assessments.

• Project Management: Ability to manage multiple projects, prioritise tasks, and meet deadlines.

• Team Collaboration: Proven ability to work with cross-functional teams (IT, legal, compliance, vendors).

• Server system administration and operations.

Application

• We regret that only shortlisted candidates will be notified.

Other Information

• NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00022672