Order Processing Officer (Neo Group Bakery) - #1125626

Job Summary:

We are looking for a proactive and detail-oriented individual to join our team to handle customer orders, inventory processing, and coordination across departments to ensure timely fulfillment and billing.

Job Responsibilities:

• Handling enquiries & processing outlets, institution customers and corporate orders

• Process Inventory orders from outlets

• Processing all order to production and distribution department within timeline

• Billing customer orders, institution orders, over-run and inventory orders within timeline

• Respond to outlets and corporate enquiry & orders

• Liaise with other production, store, production, logistics to fulfil customer’s orders

• Ensure daily invoices for institution and corporate customer to be scanned and save into Therefore

• Ensure hard copies of home delivery tax invoice , customers order forms, and any related customers information are shredded weekly to adhere to PDPA guidelines

• Any other duties as assigned by the Company from time to time. The Company reserve the right to transfer you to other section and enlarge your job scope if necessary

Job Requirements:

• Minimum GCE ‘O’ Level or equivalent; diploma in Business Administration or related field is a plus

• At least 1 year of relevant experience in order processing, customer service, or administrative support

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with inventory or order management systems is an advantage

• Good communication and coordination skills

• Strong attention to detail and ability to meet deadlines

• Able to work independently and as part of a team in a fast-paced environment

• Familiarity with invoicing, filing systems, and PDPA guidelines is preferred

• Must be willing to work in the West (e.g. Boon Lay)

• Able to start work at short notice is an advantage