Customer Service Officer / Executive - #1124379

You will support the customer service team and your job responsibilities inclusive but not limited to:

• Issue and Post Purchase Orders (PO) in system

• Create and amend Invoices as required

• Follow-up the Statements of Account (SOA)

• Use correct item code and pricing when creating the order

• Liaise with customers and internal stakeholders on order processing

• Answer customer's enquiries

• Generate Sales Return Order

• Attend and verify Return Order requests and issue credit note

• Any adhoc tasks assigned by superior

Requirement:

• Familiar or is keen to learn order processing.

• Ability to work in a fast-paced environment.

• Proficient in Email and MS Excel.

• Able to work on alternate half day Saturday / Sunday.