Credit Control Executive / Debt Recovery Officer - #1125554

We are seeking a responsible and proactive Credit Control Executive / Debt Recovery Officer to join our team. This role is crucial in ensuring timely collection of payments and managing overdue accounts to support the company’s cash flow and financial stability.

Key Responsibilities

• Follow up closely with customers on outstanding payments.

• Manage overdue accounts and implement appropriate collection strategies.

• Contact customers via phone calls, emails, and reminders to ensure timely settlement.

• Work with internal departments to resolve invoice discrepancies and billing issues.

• Prepare weekly/monthly reports on aging, collections, and bad debt status.

• Recommend actions for severely overdue accounts, including legal escalation where necessary.

• Maintain accurate records of all communications and collection activities.

Requirements

• Minimum 2 years of experience in credit control, debt collection, or related fields.

• Strong communication and negotiation skills.

• Confident, persistent, and able to handle difficult conversations professionally.

• Good analytical and problem-solving abilities.

• Familiar with basic accounting or invoicing processes (an added advantage).

• Ability to work independently with strong sense of responsibility.

What We Offer

• Competitive salary package

• Supportive working environment

• Opportunities for career growth and development