Quality Assurance Assistant Manager - #1124562

Wok Hey


Date: 6 hours ago
District: Serangoon
Contract type: Full time
Work schedule: Full day
Wok Hey

Key Responsibilities                                                                                   

  • Implement, monitor, and maintain quality assurance and food safety control processes in compliance with company standards and regulatory requirements.

  • Establish, review, and update food safety and quality policies, manuals, standard operating procedures (SOPs), and related documentation.

  • Investigate customer complaints related to product quality; identify root causes and recommend corrective actions.

  • Evaluate food quality through regular sensory tests, focusing on texture, taste, nutritional value, safety, and overall product consistency.

  • Support internal and external audits (e.g., HACCP/ SFA)

  • Perform quality control inspections and audits at outlet locations; identify non-conformance and prepare detailed analysis reports with corrective action recommendations.

  • Assist in new product development activities, including quality evaluation, process validation, and launch readiness.

  • Perform other ad-hoc duties or projects as assigned by management.


Job Requirements               

  • Candidate must possess at least a Degree in Food Science/ Food Technology or equivalent

  • Minimum 3–5 years of experience in Quality Assurance or R&D, preferably in the food industry.

  • Effective communication and interpersonal skills to collaborate across departments.

  • Strong knowledge of food safety standards and systems

  • Good analytical and problem-solving skills

  • Positive attitude and a team player


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