Banking Call Centre Agent (PM shift, East/West, Allowance) - #1123192

• Contract: 12 months subject to renewal

• 3-month training provided in East location

• Working location: East or West (Choose preferred)

• 5 working days per week (4 weekdays & 1 weekend)

• PM Shift available (Any 8h between 1pm to midnight)

• Additional allowance for shift work: $1000

Job responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Consistently deliver quality service to our customers to achieve total customer satisfaction

• Solicit customers feedback and identify problem trends for improvement actions

Job requirements:

• 5+ years as a customer service representative in any industry preferred;

• Call centre experience preferred

Kindly note that only shortlisted candidates will be contacted.

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PERSOL Singapore Pte Ltd

RCB No. 200007268E

EA License No. 01C4394

EA Registration No. R25157980 (Chong Mun Yee)