Banking Call Centre Agent (PM shift, East/West, Allowance) - #1123192
PERSOL
Contract: 12 months subject to renewal
3-month training provided in East location
Working location: East or West (Choose preferred)
5 working days per week (4 weekdays & 1 weekend)
PM Shift available (Any 8h between 1pm to midnight)
Additional allowance for shift work: $1000
Job responsibilities
Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver quality service to our customers to achieve total customer satisfaction
Solicit customers feedback and identify problem trends for improvement actions
Job requirements:
5+ years as a customer service representative in any industry preferred;
Call centre experience preferred
Kindly note that only shortlisted candidates will be contacted.
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PERSOL Singapore Pte Ltd
RCB No. 200007268E
EA License No. 01C4394
EA Registration No. R25157980 (Chong Mun Yee)
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