Account Manager (Wholesale Carrier) - #1123153

Company Brief

SPTel is a digital services provider of choice for enterprises and government organisations. Our network is known for reliability and diversity because our unique fibre pathways laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance of <1ms latency island-wide. Our network is known for reliability and diversity because our unique fibre pathways combine leased SP Group infrastructure with owned fibre pipes laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance.

SPTel is a Business Class Digital Services provider that promises:

·         Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security

·         Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default

·         True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos

·         Innovative services such as Quantum Key Distribution-as-a-Service (QKD-a-a-S), IoT-a-a-S and Edge Cloud

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and featured on CNA in a documentary “Home-Grown with a Digital Edge” as well as vignette “Securing the Future in the Age of Quantum Computing”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities 

• Responsible for achieving business and sales objective / targets

• Hunt for new business within the Carrier space

• Handle account management matters and be the point of contact for customers

• Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals

• Establish and grow strong pipelines for business opportunities

• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close

• Prepare proposals, and present solutions to customers

• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment

• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

• Degree/Diploma/ITE in Engineering or relevant disciplinary with experience in the telecommunications industry

• At least 2 years working experience in IT/Telecommunications sales

• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, etc

• Strong command of English and able to engage stakeholders

• Proven track record in achieving sales targets

• Independent, Self-motivated and able to work under pressure

• Outgoing with good interpersonal, communication and presentation skills

• Decision-making, problem resolution and creative problem-solving skills