Retail and Operations Associate - #1122843

The Atelier & Co Holdings Pte Ltd


Date: 5 hours ago
District: Singapore
Salary: $3,400 - $4,000 / month
Contract type: Full time
Work schedule: Full day
The Atelier & Co Holdings Pte Ltd
  • Manage e-commerce platform

  • Manage retail outlet(s) and premises to ensure cleanliness, brand alignment, and safety.

  • Effectively manage daily retail sales, execute daily order fulfillments.

  • Actively engage and communicate with customer to build, grow, and deepen relationships.

  • Customer Service Excellence - Provide a high-standard level of service to all customers by being proactive, identify and solve their problems, and always be professional and courteous in appearance and communication, respectively.

  • Ensure proper visual merchandising is maintained according to company guidelines and brand standard.

  • Manage and execute retail promotions, sales, marketing programs.

  • Effectively manage loyalty program to maximize acquisition, redemption, and enhance brand loyalty.

  • Work closely and effectively with relevant teams to ensure all of the above is achieved.


Key Requirements & Qualifications

  • Min. Diploma; university degree preferred.

  • Min 3-5 years retail sales experience, preferably in luxury retail

  • Experience in retail operations preferred.

  • Demonstrated strong communication and interpersonal skills.

  • Outgoing personality and willingness to engage with people.

  • Results-focused with high energy and willingness to learn.

  • Strong interests in events, florals, crafts preferred.

  • Demonstrated track record of successful client management and a portfolio of VIP clients.

  • Basic understanding of social media/E-commerce platforms (Shopify, Google Ads, FB/IG, Mailchimp).

  • Must be Singaporean Citizen/PR or Malaysian National


Compensation & Benefits

  • Basic Salary

  • Discretionary commission

  • Discretionary Year-end Bonus

  • Employee Discounts

  • Education, Learning & Development opportunities


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