(UP 4k) Management Trainee (Research Survey / Outreach & Engagement) - #1122384

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until June 2026 / Dec 2026 (yearly renewable)

Working Hours: Mon-Fri

Central : Havelock Road / Newton

Key Responsibilities:

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction

• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates

• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency

• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data

• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data

• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders

• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

• Gain practical experience in survey operations and statistical processes

• Rotate through different roles to understand various aspects of the department

• Build your communication and interpersonal skills by engaging with a wide range of survey participants

• Develop specialized expertise in areas that match your career aspirations

Job Requirements:

• Good tertiary qualifications

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/details/13641

We regret to inform that only shortlisted candidates will be notified.

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