Customer Service Coordinator (Freight Forwarding / West / 5 Days) - #1121153

EA Recruitment Pte Ltd


Date: 1 week ago
District: Singapore
Salary: $2,800 - $3,300 / month
Contract type: Full time
Work schedule: Full day
EA Recruitment Pte Ltd

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

 

Job Scope

 

  • Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.

  • Input export job reference.

  • Any special shipment requirements shall be resolved with the shipper prior accepting the booking.

  • Keep Sales Personnel about their bookings.

  • Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.

  • After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.

  • Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.

  • Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.

  • Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.

  • Verify vendor’s invoice and close files.

  • Other ad-hoc duties as assigned by the supervisor

 

Requirement

 

  • GCE O Level / Diploma in Logistics Management or equivalent

  • 1 to 3 years of relevant customer service experience experiences

 

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

 

  • Work experiences and job responsibilities

  • Current and Expected salary

  • Reason for leaving

  • Date of availability

  • Education background

 

We regret that only shortlisted candidates will be contacted.

 

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

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