Customer Service Coordinator (Freight Forwarding / West / 5 Days) - #1121153

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.

• Input export job reference.

• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.

• Keep Sales Personnel about their bookings.

• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.

• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.

• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.

• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.

• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.

• Verify vendor’s invoice and close files.

• Other ad-hoc duties as assigned by the supervisor

Requirement

• GCE O Level / Diploma in Logistics Management or equivalent

• 1 to 3 years of relevant customer service experience experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492