Warranty Engineer (Rotating / gas turbines / Jurong Island) - #1122348

Responsibilities:

• Receive, validate, and process warranty claims for mechanical, electrical, instrumentation and control systems under the scope of responsibility.

• Strengthen communications between customers and contractors regarding warranty claims

• Track warranty periods and ensure timely submission of claims to internal teams and vendors.

• Monitor and maintain detailed records of warranty claims, 4warranty periods, working status, resolutions, costs and financial recoveries.

• Generate periodic reports on warranty trends, costs, and supplier performance.

• Ensure warranty processes align with contractual obligations and industry standards

• Lead or facilitate on-site fact finding, technical investigations, and root cause analysis (RCA) of warranty claims, and perform frequent reporting as necessary

• Consult with internal engineering teams or external partners for technical advice on equipment defects under warranty

• Collaborate with customer, internal teams and external suppliers to facilitate the gathering of failure data and operational insights.

• Closely liaise with internal teams from factories, 3rd party suppliers, and local vendors to diagnose defects, propose, plan and implement corrective actions ensure timely response and resolution of warranty issues.

• Coordinate schedules for vendor site visits and handling various procedures for site access and permit to work

• Lead or facilitate negotiations for cost recovery and ensure compliance with warranty terms.

• Monitor supplier performance and escalate recurring issues

• Identify and define problems in the warranty process, analyse root causes, propose and implement improvements

• Analyse warranty data, highlight plant equipment or process design issues and suggest improvements to internal engineering teams or external partners

• Support reliability engineering initiatives by internal engineering teams or external partners
  

Requirements:

• Bachelor’s degree or Diploma in a relevant technical field

• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering in the process plant or power generation sector

• Broad cross-domain (Mechanical, instrumentation, controls, electrical) knowledge in process plant systems and equipment

• Prior technical knowledge and skills in gas turbine combined cycle

• (GTCC) power plants or open cycle gas turbine (OCGT) power plants is preferred

• Strong in communication and negotiation.

• Strong analytical and problem-solving skills.

• Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).

• Proficient in MS Office and CMMS systems (e.g., SAP, Maximo).

• This role is based in various sites in Jurong Island
  

HOW TO APPLY:

Interested applicants, kindly send your UPDATED resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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