Bilingual Interpreter – Healthcare & Public Services (WFH) - #1121136

Call Centre Agent (Medical Interpreter) (WFH, Perm Night Shift)

• Permanent Night Shift

• Working hours starting between 7pm to 3am

• Permanent Work From Home arrangement

• Salary up to $ 5,000 per month

Job Description

• Facilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate effectively.

• Handle on-demand telephone or video calls, providing consecutive interpretation between the source and the target tongue.

• Quickly and accurately process spoken information while maintaining cultural sensitivity, professionalism, and courtesy.

• Apply appropriate industry-specific terminology and demonstrate familiarity with standard procedures across various sectors.

• Interpret conversations ranging from simple to complex topics in fields such as healthcare, government, insurance, finance, utilities, travel, emergency services (911), law enforcement, legal proceedings, and general business.

Requirements

• Qualification Minimum GCE O levels and above

• Demonstrates good listening, memory, and note-taking abilities to ensure high accuracy in interpretation.

• Maintains focus and neutrality during conversations, remaining objective and detached from the dialogue.

• Quickly builds trust and credibility with clients through professional conduct and clear communication.

• Follows client instructions precisely and consistently throughout the interpretation process.

• Explains cultural nuances when necessary to prevent misunderstandings, with client approval.

• Fully equipped to work remotely on a permanent basis.

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R21102995

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