Front Desk Receptionist/ Clinical Assistant 前台招待员 - #1120761

Job Benefits and Highlight:
- Friendly and comfortable working environment
- Attractive salary and commission package
- Career advancement opportunities
- Staff discount
- Sales incentive

Job Description:
- Managing incoming calls courteously and assist in appointment scheduling.
- Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
- Assist TCM physicians in treatment handling and herbs dispensing
- Assist with various administrative tasks such as system key in, filing and record maintaining.
- Keep the reception area, lobby and treatment rooms tidy and presentable.
- Stock taking and ordering to maintain optimal stock level
- Offer suitable treatment package recommendation to patients

Job requirements:
- O Level or equivalent education background
- Polite and friendly
- Proficient in using computer
- Good communication and interpersonal skills
- Strong attention to detail and accuracy
- Positive attitude and willingness to assist others.
- Must proficiency in reading and writing in English and Mandarin (We are seeking Mandarin-speaking candidates to assist Mandarin-speaking clients and manage Mandarin-language documents)
- Willing to work on weekend or public holiday

职位福利和亮点：
- 友好舒适的工作环境
- 优厚薪资和佣金计划
- 良好职业晋升机会
- 员工折扣
- 销售激励

职位描述：
- 礼貌地接听电话，并协助预约安排。
- 提供卓越的客户服务，迅速和专业地解答患者的疑问、关切和请求
- 协助中医师处理治疗和配药。
- 协助进行各种行政工作，如系统输入、文件归档和记录维护。
- 保持前台区域、大厅和治疗室的整洁和体面。
- 进行库存盘点和订单，以保持最佳库存水平。
- 向患者推荐适合的治疗方案。

职位要求：
- O level 或同等教育背景
- 礼貌友好
- 熟练使用电脑操作
- 良好的沟通和人际交往能力
- 注意细节和准确性
- 积极乐观，愿意帮助他人
- 必须精通英语和华语（我们招聘会华语的求职者，以协助讲华语的顾客并处理华文文件。）
- 愿意在周末或公共假日工作

Refresh Group 已成为新加坡领先的医疗保健提供商。 该集团的成立源于坚定不移的使命，为保提供卓越和专业的护理。 多年来，Refresh Group 已将其服务范围扩展到其旗舰店 Refresh Bodyworks 之外，后者于 2005 年推出，由最初专注于足部反射疗法和身体按摩，到如今，该集团已将其产品多样化，涵盖范围广泛的健康和保健治疗，以满足其客户的独特需求。
该团队由 200 名经验丰富的专业人士组成，结合他们的专业知识和热情，为每个寻求美容和健康的人解决方案并创造无与伦比的体验。

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Refresh Group’s PDPA and e2i’s PDPA.

To receive career assistance from e2i, please visit e2i (https://www.e2i.com.sg/individuals/)”