Senior HR & Admin Manager - #1120414
Fresver
Key Responsibilities
· Lead the full spectrum of HR functions, including recruitment, onboarding, performance management, employee engagement, compensation, and training & development.
· Working closely with the CEO and key personnel to analyse key data and develop key metrics (cost of hire, attrition/ retention rates, talent pipelines, training costs, OT costs, Levy costs etc.), to develop insights, drive decisions and come up with improvement plans.
· Manage the monthly payroll process, ensuring accurate and hands-on calculation of commissions, incentives, overtime claims including verification of sales invoices.
· Ensure compliance with statutory requirements such as MOM, CPF, IRAS regulations, including work pass applications, renewals, cancellations, tax clearances, and IR8A/IR21 submissions.
· Handle employee relations matters, including grievance management and disciplinary actions, in a fair, consistent, and compliant manner.
· Develop, review, and update HR policies, SOPs, and the employee handbook in accordance with industry practices and regulatory changes.
· Maintain sound knowledge of Singapore Labour Laws, the Employment Act, and MOM procedures.
· Mentor and support the HR team, fostering capability development and improving overall performance.
· Drive and implement employee engagement and retention initiatives to foster a positive workplace culture.
· Provide management with HR reports, data analysis, and strategic recommendations.
· Identify and contribute to process improvements to increase operational efficiency.
· Coordinate and support the planning of employee events, meetings, and training sessions.
· Oversee daily office administration to ensure smooth operations.
· Manage inventory and logistics to maintain adequate stock levels and assist with inventory checks upon stock arrival.
· Perform other ad-hoc duties and responsibilities as assigned.
Requirements
· Degree in Human Resource Management, Business Administration, or related field.
· At least 5 years of progressive HR experience, with 3 years in a managerial role, preferably within an SME environment.
· Strong leadership, communication, and interpersonal skills.
· Able to work in fast paced & dynamic environment.
· Strong attention to detail and accuracy.
· Proficiency in Whyze, payroll systems, and Microsoft Office applications.
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